What is CRM
The JNS Infotech feels honored and grateful to Present CRM (Customer Relation Management).

So going a step ahead and making the end client life simple, we are hereby enumerating a proposal/quote for the above said system.

The objective of the system is, ideally, is an enabling tool so that everyone in the organization can have a single view of the customer, prior interactions and purchase histories. The vision of CRM is to enable customer services. JNS CRM helps enterprise businesses to manage customer relationships in a highly organized and efficient way. In today's competitive market, it is essential to build and sustain relationship with customers, while keeping costs low, but delivering results better than ever before. JNS CRM solution is feature-rich software that seamlessly integrates all aspects of customer life cycle from identifying business opportunities to sustaining existing customers. JNS CRM solution, you can automate everyday tasks, catch mission-critical & time-sensitive issues and stay on top of big opportunities

The system is designed in such a way that the information is available 24X7 round the clock at the tip of the finger.

The system is designed using PHP and MYSQL as the backend. The system has a browser-based interface. The advantage of this approach is that one can access the system from any computer across the organization/Globe.

Solutions CRM cover the whole of the functionalities thus:
Marketing: which defines segmentations and typologies of customers, orchestrates and controls the campaigns.

Automation of the sales forces: The SFA offers to the teams of sale tools of follow-up of the customers and prospective customers.

The after-sales service: which includes the follow-up and the support of the customer after the purchase.

The CRM indicates at the same time the step of reorganization of the company around the customer and the whole of the data-processing solutions, which facilitate the implementation of this step.